ZBG Exchange Review – Pros And Cons Of This Crypto Exchange

About ZBG

ZBG is a crypto exchange launched in July 2018 that provides services to over three million users worldwide. Their focus is on emerging markets such as Russia, Turkey, and southeastern Asia markets, but their platform and services are available to users all around the world.

Fiat

For anyone looking for a fiat onramp to crypto, ZBG has a whole section for doing just that. They only support CNY, HKD, RUB, and VND and will only allow you to exchange any of those fiats for USDT or QC, but it’s a useful service nonetheless. It’s also important to note these fiat onramps are not through credit or debit, they are through bank cards.

ZBD Exchange

The ZBG Exchange would more accurately be labeled a trading section as it includes charts and is not particularly user-friendly if you are looking for a traditional exchange. That said, it’s a great interface for traders, somewhat similar to that of Bexplus, with all the relevant panels nicely organized and a very large chart powered by TradingView. The exchange also supports a number of 3x leveraged markets and over 420 assets, making it a very competitive option for altcoin enthusiasts; however, it doesn’t support any order types other than market orders.

Given its lack of alternative order types, ZBG will likely not be suited for serious spot traders despite its large number of supported assets. Nevertheless, the interface is still appealing and remains a great place to go if you are content with only market order crypto exchanges.

Derivatives

In addition to their exchange, ZBG Exchange also offers futures trading with up to 150x leverage. The layout is very similar to their exchange, albeit a bit more advanced, though it only supports a little over a dozen markets. This pales in comparison to popular alternatives like FTX, Binance, BingX, or really any developed derivatives platform. However, ZBG did include different order types, such as limit and conditional orders, which will at least make their platform usable to serious traders (provided they only trade a small handful of markets).

One nice advantage to the ZBG future’s service is their mock mode similar to Bitget’s demo mode that allows you to paper trade BTC futures contracts. It would be nice to see more mock markets supported, but it’s an option most brokers don’t offer at all, so I would still consider it a major plus.

ZBD Exchange Cloud Mining

Perhaps the most unique feature of the ZBG Exchange platform is its cloud mining. While it’s a great option to have, it’s not particularly straightforward and could use some more information clearly outlining how it all works. Platforms like StormGain do a much better job of explaining their cloud mining services, but ZBG seems to have more options for what you can mine and doesn’t force you to trade with your mining profits, so each platform has its advantages.

It’s not explicitly stated, but it appears ZBG charges a 20% management fee in addition to a daily electricity fee to cover their expenses and, in return, lets you use and withdraw your profits per your discretion, which could make it a better option than StormGain’s cloud mining for many. The structure of both platforms’ mining services are notably different, and each one has its own strengths and weaknesses, so it’s worth looking into both of them if cloud mining interests you.

ZBD Exchange Fees

ZBG Exchange charges a very agreeable 0.20% maker and taker fee for spot trading, which is better than the industry average and competitors like Crypto.com (0.40%), right on par with exchanges like Huobi (0.20%), and a little more than exchanges like Binance (0.10%). As for their futures contracts, ZBG charges a 0.04% maker and 0.06% taker fee, which is also very competitive and just about in line with other brokers like Binance and Bitget.

Customer Support

ZBG has a very untraditional help center exclusively filled with videos, which could be hit or miss depending on the individual. While it’s safe to say videos are generally more helpful, I think including a written section or explanation alongside each video/section would be nice. They also seem to be leaving out a lot of important information like walkthroughs of their cloud computing that I hope they have plans to add in the future.

All that said, the real issue ZBG needs to work out is none of the videos will even play. The idea of using videos to explain all your services is great, but it’s very disappointing to find them unwatchable and leaving everyone on their platform without a very important help service. ZBG does have a pop-up chat and support email like most platforms, but they do little if anything to compensate for the absence of a working help center.

Conclusion: ZBD Exchange Review

While ZBG has a very respectable number of supported spot assets and relatively low fees, the platform is probably not going to be ideal for traders or novices. Traders won’t enjoy not having optionality for order types, and novices looking for a simple exchange won’t appreciate an overly complex trading interface when they are just looking to quickly and easily buy some crypto.

ZBD Exchange’s futures section is certainly much better in terms of appealing to traders, but with such a small number of supported futures markets, it’s hard to see why you would choose ZBG over popular alternatives. They are a bit unique in that they support cloud mining, but it isn’t the most straightforward and is hardly a reason to suffer through a lack of order types or futures markets unless cloud mining is your sole reason for joining. That’s not to say the cloud mining isn’t a good feature or worth looking into, but it’s not necessarily relevant to traders and won’t make ZBG’s trading-related inadequacies more tolerable.

Overall, I would likely steer traders away from ZBG toward other competitors with better-developed trading services, but I would still encourage anyone interested in cloud mining to look into their platform, given its unique structure in an already unique area of crypto.